Terms and Conditions
Privacy Policy
Our Commitment:
Protecting the privacy of the nonpublic personal information ("Information") you share with us is one of our top priorities.
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. You will be e-mailed a copy of your order and special offers from time to time. You can OPT out of receiving e-mails on the bottom of every email.
The bottom line: Crystal River Gems wants your business! We are confident that once you experience the incredible value of our products and our exceptional customer service, you will continue to do business with us.
Crystal River Gems concentrates on relationships - not just sales.
Payment
VISA - MASTERCARD - AMERICAN EXPRESS
If You Prefer to use Paypal, order from the Crystal River Gems site.
Return items
How to Return Products
Returns Address:CRYSTAL RIVER GEMS
FIFTH AVENUE PLACE
120 FIFTH AVENUE
PITTSBURGH, PA 15222Include a copy of your order with all returns.
Product returns must be in original condition and packing. If you are not completely satisfied with your order, we will be happy to issue you an exchange, credit, or full refund. Please call 412-391-5310 for instructions on returning items. Orders with 7 or more of the same item incure a 15% restocking fee. Returns must be within 10 days from time of delivery. We do not pay for product pickups. ( Shipping charges are not refundable.)